Website Compliance

Merchant Center Business Information Requirements

Review accurate business identity, contact, and operational details across your storefront and Merchant Center profile.

Your storefront and Merchant Center information should identify the real business and explain how customers can get help. Do not add a fabricated address or legal identifier to make a checklist appear complete.

Official Google guidance

Google’s editorial and professional requirements discuss clear business transparency and contact information. Its business and website preparation checklist provides additional preparation guidance. The exact legal disclosures that apply depend on the business and target country; Google’s checklist is not a substitute for local legal advice.

Details to compare

  • The business name customers see versus the name configured in Merchant Center.
  • A working customer support channel, such as a contact form, phone, or email the business actually monitors.
  • Any business address or operational location that is publicly represented; it must be accurate.
  • Contact, shipping, return, and privacy pages that are accessible and describe real practices.
  • Business and seller details at checkout, in order confirmations, and in the Merchant Center profile.
  • Any brand, reseller, or manufacturer relationship claimed on the site.

If a detail is not applicable or you are unsure whether it must be displayed, verify the applicable Google guidance and local rules rather than inventing a value.

Industry practice and our recommendation

Use a source-of-truth document for names, addresses, support channels, and fulfillment facts. Review each public page for old or mismatched details after business changes. This consistency check is a useful operational practice, not a quoted Google checklist.

See website compliance support, continue with the Merchant Center website requirements checklist, and browse the FAQ.

Official sources

Editorial and professional requirements · Business and website preparation checklist

Google, Merchant Center, and related marks are trademarks of Google LLC. GMCRestore is an independent service provider and is not affiliated with, endorsed by, or sponsored by Google LLC.

NEED A HAND?

Tell us what’s going on.

Share your store URL and the issue you are seeing. We can help you understand what information may be useful and discuss a clear scope before any work begins.

Public store links and issue details are enough. Never share passwords, one-time codes, or payment-card information.
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A few details help us understand your store and point your question in the right direction.

Do not include account passwords, one-time codes, or payment-card information.

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