Merchant Center Healthcare and Medicines Policy: What You Can and Cannot List
Selling medicines, supplements or medical products? See what Google's Merchant Center healthcare policy bans, limits or allows by country, with sources.
Read guideKNOWLEDGE CENTER
Clear guidance for the issues behind your listings.
Practical Merchant Center guides with links to Google’s documentation. We label recommendations separately from official policy.
BasicsUnderstand Merchant Center, its review process, and the information a store needs to present clearly.SuspensionsUnderstand account-level problems, review requests, and careful next steps after a suspension.Product IssuesTroubleshoot product data, identifiers, feed issues, and product-level disapprovals.Website ComplianceReview store information, policies, checkout, and customer-facing website details.TroubleshootingWork through practical checks when warnings, reviews, or appeals do not go as expected.
LATEST GUIDES
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Selling Adult Products in Merchant Center: Rules, Labels and Countries
Selling adult-oriented products? Learn what Google's sexual content policy restricts, how to use the adult attribute, and which countries do not allow it.
Read guideReview Request Unavailable in Merchant Center: Why and What to Check
Can't request a review in Merchant Center? Learn the common reasons the option is missing or greyed out and what to check before you try again.
Read guideMerchant Center Price Mismatch: Why Your Feed and Website Disagree
See why Merchant Center flags a price mismatch between your product data and your website, how to find the cause, and how to fix it properly.
Read guideThe Full Merchant Center Suspension Recovery Guide
A structured guide to understanding a suspension, checking a store and feed, making evidence-based corrections, and requesting review.
Read guideMerchant Center Business Information Requirements
Review accurate business identity, contact, and operational details across your storefront and Merchant Center profile.
Read guideWhat to Do When Your Merchant Center Appeal Is Rejected
A careful next-step plan after a rejected review: reread the notice, find remaining evidence gaps, and use the available review path.
Read guideMerchant Center Account-Level Issues Explained
Learn how account-level issues differ from product disapprovals and where Google shows warnings, suspensions, and review steps.
Read guideProduct Disapprovals: GTIN, MPN & Brand Issues Explained
Learn how to check GTIN, MPN, and brand data against the real product and Google’s current product identifier guidance.
Read guideFree Listings Suspended: Causes & Fixes
Understand possible free listings enforcement, locate the issue details, and review affected offers against current policies.
Read guideHow to Appeal a Google Merchant Center Suspension
Learn how to prepare an accurate Merchant Center review request after checking the notice and addressing relevant issues.
Read guideMerchant Center Refund & Shipping Policy Requirements
Make refund, return, shipping cost, and delivery terms clear and consistent across your storefront and Merchant Center.
Read guideGoogle Merchant Center Website Requirements Checklist
Review store accessibility, contact details, policies, product pages, and checkout before a Merchant Center review.
Read guideGoogle Merchant Center Misrepresentation: Full Fix Guide
A sourced guide to checking business identity, product claims, policies, and customer-facing details after a misrepresentation issue.
Read guideWhy Is My Google Merchant Center Suspended?
Learn how to read a Merchant Center suspension, distinguish account and product issues, and choose a careful next step.
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